All doors are sold as seen, but to ensure that we provide 100% satisfaction we do offer the following assurances:

• If a product gets damaged during or was faulty upon delivery - we offer a 100% refund. We may need a proof (photo or video) opening the package or upon receiving the product.
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• We have a 14-days Return & Exchange Policy, since the day the item was received.
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• To be eligible for a return, goods must be unused, undamaged and accompanied by proof of purchase.
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• For returns, please use the contact form on our website or call us. you will need your order number and a proof of purchase.
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• Please note that customers are responsible for organizing the safe return of goods to our warehouse, and all associated costs.
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• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
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• If the refund is approved, then it will be processed within 14 days and a credit will automatically be applied to customer's credit card or original payment method shortly after.

NOT ELIGIBLE FOR REFUND:

• Damaged an item by trying to repair it themselves or getting someone else to do it (though they you may still have the right to a repair, replacement or partial refund but will undergo an inspection)
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• No longer want an item (for example because it’s the wrong size or colour) unless you bought it without seeing it.